We’re exhibiting at IRCE 2017!

31 May, 2017

We are delighted to announce that for the third year running, Optilead will be exhibiting at the Internet Retailer Conference & Exhibition (IRCE), which takes place […]

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Why cart recovery emails aren’t always the best tool for the job

11 May, 2017

Responding to people who almost buy from your online store – only to abandon their purchase at the last moment – isn’t a new concept any […]

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  • £2.1m Customer Engagement Report: How did ecommerce websites respond?
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    £2.1m Cart Recovery Survey identifies 81% of abandonment ignored – Infographic

£2.1m Cart Recovery Survey identifies 81% of abandonment ignored – Infographic

9 Feb, 2017

A 12 month survey for 2016 conducted by cart recovery specialists Optilead has identified that 81% of online abandonment is totally ignored. This means that in […]

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Cart Abandonment: 8 questions to ask when choosing a cart recovery provider

21 Dec, 2016

Cart recovery isn’t a new concept any more. Yet you’d be surprised how many online retailers have been reluctant to invest in it, despite the opportunity […]

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  • Utilities Survey - How does the industry engage with online visitors?
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    Survey highlights majority of Energy providers websites fail at customer engagement

Survey highlights majority of Energy providers websites fail at customer engagement

14 Nov, 2016

A customer engagement survey conducted by online recovery specialists Optilead, who work with a number of energy providers including 2 of the big six, identifies energy […]

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RESULTS: Customer engagement tested on 100 travel & leisure websites

18 Oct, 2016

Customer Engagement experiences within Travel vary depending on the company. But, booking abandonment is an issue for all online travel websites. Many companies experience drop out […]

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IRUK Top100 Customer Engagement Survey – Cart Abandonment Tested

17 Oct, 2016

A recent survey conducted by Optilead, specialists in customer engagement, identified that 74 of the 2016 IRUK Top100 failed to follow up cart abandonment – and […]

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IRC16 – We’re going to the Internet Retailing Conference, are you?!

5 Oct, 2016

On the 12th October, the 11th Annual Internet Retailing Conference (IRC16) will take place in London’s Novotel West and Optilead are proud to be amongst the […]

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  • Partnership announcement: Optilead and Nextopia
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    Ecommerce specialists Nextopia and Optilead partner to complete the online journey

Ecommerce specialists Nextopia and Optilead partner to complete the online journey

28 Sep, 2016

Optilead, the multi-channel cart recovery specialists, are proud to announce a partnership with Nextopia, a leading provider of ecommerce site search and navigation solutions.

Nextopia’s solutions enable […]

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